Cobblestone Inn & Suites - Hartington

“We ran into some issues booking with Travelocity (our fault, user error) and booked 1 bed instead of the necessary 2. Once the first traveler arrived, we realized the mistake, and Lane, at the front desk was extremely patient and kind as she helped resolve our issue. There was a bit frustration on our part, and Lane handled it with professionalism and kindness. She went above and beyond to ensure we were connected to the Manager immediately. The Manager, Kay, was extraordinarily sweet, responsive, and proactive in resolving our booking error. She also handled the situation with kindness and care, and they didn't make us go through any hoops trying to resolve through the original booking site. Our traveler also reported that the hotel was clean and conveniently located for the perfect stay. We would definitely stay here again, and are so grateful for Kay and Lane's professionalism and level of care.”

“My family and I stayed while in town for a funeral. Our rooms were nice and clean. What made the stay exceptional was the kind family that runs it. We really enjoyed visiting and connecting with Kay and her husband. Their kindness toward us during this sad time was truly from the heart of people who understood family. I was lucky enough to get to sample Kay's chai and her mother in law's food! Wow! When does that ever happen!”